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Game crash!
 
Unit399
Posted: 18 April 2010 10:13 PM   [ Ignore ]   [ # 16 ]
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still still still not working, please do something or pay our money back…

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Korhag
Posted: 19 April 2010 08:19 AM   [ Ignore ]   [ # 17 ]
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I always supported the indie gaming indusrty but this is a little disappointing. Please find some kind of solution to our problem. The game makes us to play the tutorial but the game crashes in the end of it and open the tutorial again.

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Sherif
Posted: 19 April 2010 10:37 AM   [ Ignore ]   [ # 18 ]
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Hi guys,

We would really like to fix this problem asap! We thought we managed to fix it but apparently we haven’t. The more info you can give us about your crashes the quicker we can figure out what’s wrong with the game and fix it!

Please can you post your system specifications!

We really need to know what the default language of your operating system is in! We’re currently supporting EFIGS (English French, Italian, German and Spanish). I think there could be some problems if you are running the game outside of these languages. One way to check would be to change the language of your operating systems…

We did try to fix this but it may not have worked, or for some reason the files on your system have not been updated. If it’s not too much trouble can you uninstalling the game and make sure you delete everything in the Plain Sight directory (especially any files in “Plain Sight/content/Text”). Once you have made sure of this, try reinstalling the game. I do urge you to try changing the default language of the operating system to English (if it is not already English).

Please could you make sure to post your error logs if the game crashes so we can verify it’s the same issue as before (even if they look very similar they might not be exactly the same).

The quicker you respond with these facts and logs the faster we can fix this problem!

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Unit399
Posted: 19 April 2010 10:42 AM   [ Ignore ]   [ # 19 ]
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My Specs:

Intel Core2Duo 3.00Ghz
3gb OCZ 800Mhz Ram
1.5TB Hdd
8800 GForce 512meg graph card
Windows 7 Ultimate (English) Operating System.

so, my PC is a standart issue, english language, gaming computer. there isnt any single reason for this game to not to run on my computer.

I’ve tried to change language to french and german too, yet after few seconds or minutes of playing, game crashes (randomly)

i’ve seen the last patch (dont remember the exact date or version, but it was 4-6days ago) applied with my own eyes. I’ve seen the game re-downloads and re-installs itself.

i really like to play this game, yet if i wont be able to, i want my money back.

with my best regards

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Sherif
Posted: 19 April 2010 04:02 PM   [ Ignore ]   [ # 20 ]
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Unit399 - 19 April 2010 10:42 AM

My Specs:

Intel Core2Duo 3.00Ghz
3gb OCZ 800Mhz Ram
1.5TB Hdd
8800 GForce 512meg graph card
Windows 7 Ultimate (English) Operating System.

so, my PC is a standart issue, english language, gaming computer. there isnt any single reason for this game to not to run on my computer.

I’ve tried to change language to french and german too, yet after few seconds or minutes of playing, game crashes (randomly)

i’ve seen the last patch (dont remember the exact date or version, but it was 4-6days ago) applied with my own eyes. I’ve seen the game re-downloads and re-installs itself.

i really like to play this game, yet if i wont be able to, i want my money back.

with my best regards

Could you please post your error log - located in the Plain Sight directory? (“C:\Program Files\Steam\steamapps\common\plain sight\ErrorLog.txt” or “C:\Beatnik Games\Plain Sight\ErrorLog.txt”). We have fixed a whole bunch of crash errors and a patch will be coming out soon. We just want to make sure we’ve fixed your problem.

Thanks,

Sherif

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ogulcan141
Posted: 19 April 2010 04:16 PM   [ Ignore ]   [ # 21 ]
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same error :S
Specs
intel core2duo 3ghz
ati hd 4670 512
2 gb ram
win7 os

System.ArgumentException: The character 'İ' (0x0130) is not available in this SpriteFont. If applicable, adjust the font's start and end CharacterRegions to include this character.
Parameter name: character
   at Microsoft.Xna.Framework.Graphics.SpriteFont.GetIndexForCharacter(Char character)
   at Microsoft.Xna.Framework.Graphics.SpriteFont.InternalMeasure(StringProxy& text)
   at Microsoft.Xna.Framework.Graphics.SpriteFont.MeasureString(String text)
   at PlainSight.DeathScreen.Draw2D()
   at BeatEngine.ScreenSystem.ScreenManager.Draw(GameTime gameTime)
   at Microsoft.Xna.Framework.Game.Draw(GameTime gameTime)
   at PlainSight.PlainSight.Draw(GameTime gameTime)
   at Microsoft.Xna.Framework.Game.DrawFrame()
   at Microsoft.Xna.Framework.Game.Tick()
   at Microsoft.Xna.Framework.Game.HostIdle(Object sender, EventArgs e)
   at Microsoft.Xna.Framework.GameHost.OnIdle()
   at Microsoft.Xna.Framework.WindowsGameHost.ApplicationIdle(Object sender, EventArgs e)
   at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.Run(Form mainForm)
   at Microsoft.Xna.Framework.WindowsGameHost.Run()
   at Microsoft.Xna.Framework.Game.Run()
   at PlainSight.Program.Main(String[] args) 
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Unit399
Posted: 19 April 2010 06:36 PM   [ Ignore ]   [ # 22 ]
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Sherif - 19 April 2010 04:02 PM

Could you please post your error log - located in the Plain Sight directory? (“C:\Program Files\Steam\steamapps\common\plain sight\ErrorLog.txt” or “C:\Beatnik Games\Plain Sight\ErrorLog.txt”). We have fixed a whole bunch of crash errors and a patch will be coming out soon. We just want to make sure we’ve fixed your problem.

Thanks,

Sherif

here is my error log:

System.ArgumentException: The character 'İ' (0x0130) is not available in this SpriteFont. If applicable, adjust the font's start and end CharacterRegions to include this character.
Parameter name: character
   at Microsoft.Xna.Framework.Graphics.SpriteFont.GetIndexForCharacter(Char character)
   at Microsoft.Xna.Framework.Graphics.SpriteFont.InternalMeasure(StringProxy& text)
   at Microsoft.Xna.Framework.Graphics.SpriteFont.MeasureString(String text)
   at PlainSight.DeathScreen.Draw2D()
   at BeatEngine.ScreenSystem.ScreenManager.Draw(GameTime gameTime)
   at Microsoft.Xna.Framework.Game.Draw(GameTime gameTime)
   at PlainSight.PlainSight.Draw(GameTime gameTime)
   at Microsoft.Xna.Framework.Game.DrawFrame()
   at Microsoft.Xna.Framework.Game.Tick()
   at Microsoft.Xna.Framework.Game.HostIdle(Object sender, EventArgs e)
   at Microsoft.Xna.Framework.GameHost.OnIdle()
   at Microsoft.Xna.Framework.WindowsGameHost.ApplicationIdle(Object sender, EventArgs e)
   at System.Windows.Forms.Application.ThreadContext.System.Windows.Forms.UnsafeNativeMethods.IMsoComponent.FDoIdle(Int32 grfidlef)
   at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
   at System.Windows.Forms.Application.Run(Form mainForm)
   at Microsoft.Xna.Framework.WindowsGameHost.Run()
   at Microsoft.Xna.Framework.Game.Run()
   at PlainSight.Program.Main(String[] args) 
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Unit399
Posted: 19 April 2010 06:38 PM   [ Ignore ]   [ # 23 ]
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as from my coding experience, the problems source is not our computer or OS, it is an another player who’s char name includes ‘İ’ character, and causes our game to crash.

with my best regards,

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ogulcan141
Posted: 19 April 2010 07:31 PM   [ Ignore ]   [ # 24 ]
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the game usually crash when i blow myself up…

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Sherif
Posted: 20 April 2010 09:36 AM   [ Ignore ]   [ # 25 ]
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Lawrence thinks he’s found the problem - in Turkish a capital i is turned into an İ which crashes our game. We are using a few c# functions to turn strings to upper case which results in this character making it into our game. We’re using a different function now so we hope this fixes the issue. We unfortunately have no way of actually testing this since we can’t reproduce the problem on our machines as it seems only Turkish machines are having this problem…

If one of you guys would be willing to test our fix that would be awesome! Please PM me and I’ll send you the details.

Thanks!

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Savaghost
Posted: 20 April 2010 07:04 PM   [ Ignore ]   [ # 26 ]
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Sherif - 20 April 2010 09:36 AM

Lawrence thinks he’s found the problem - in Turkish a capital i is turned into an İ which crashes our game. We are using a few c# functions to turn strings to upper case which results in this character making it into our game. We’re using a different function now so we hope this fixes the issue. We unfortunately have no way of actually testing this since we can’t reproduce the problem on our machines as it seems only Turkish machines are having this problem…

If one of you guys would be willing to test our fix that would be awesome! Please PM me and I’ll send you the details.

Thanks!


İ‘ll Test your fix.Send me the Details please.

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NeatNit
Posted: 20 April 2010 07:13 PM   [ Ignore ]   [ # 27 ]
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Savaghost - 20 April 2010 07:04 PM

İ‘ll Test your fix.Send me the Details please.

I’m convinced raspberry

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or not!


I am not affiliated with Beatnik Games in any way. I’m just here to help!

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ogulcan141
Posted: 22 April 2010 07:47 PM   [ Ignore ]   [ # 28 ]
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i think new fix works good :D

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